If your agency is responsible for field inspections, then the function of booking appointments and performing inspections is the most critical day-to-day operation your people perform. Be they routine inspections, those mandated at specific intervals, unplanned emergency requirements or return visits to clear violations, you are responsible for getting them done.

That task is more difficult than it sounds. For most agencies it is almost impossible to merge all inspection demand into one efficient schedule. The result: far too many inspections are pushed out days or weeks. Or worse, don.t get done at all. If your city or county receives some portion of its revenue from inspections, then finding a way to complete more work in less time with the same workforce should be a priority. The key to achieving this objective is the process of scheduling and routing. Automated Intelligent Scheduling will enable you to:

1. Greatly improve customer service and satisfaction levels
2. Dramatically increase revenue
3. Substantially increase the productivity of your inspectors
4. Reduce operational costs

Not surprisingly most agencies feel their current inspection scheduling and routing process works just fine. Many have adopted web-based and/or touch-tone phone based systems that enable a customer to request an inspection. However the job of scheduling and routing field personnel remains a highly manual process. Each morning inspectors receive a list of jobs they need to complete that day. They must then invest time to determine the sequence of the jobs and call the customer with an estimated time of arrival. Invariably each inspector wastes 5 to 10 hours a week on this process. In an agency with 10 inspectors, that's 50 to 100 non-productive hours lost each week. ForceField 's SchedulePerfect^TM eliminates this problem.

There are many software programs that claim to provide scheduling and routing solutions. But there are only three capable of integrating all factors into the schedule: real-road travel time, resource load, work priority, customer preferences, inspector skill levels and efficiency, overtime costs, emergency demand, return visits, jobs running long or short, inspectors going 'out of service',. vehicle breakdown, and more.

Two of the three are traditional client-server applications. They are very capable products and deliver substantial efficiency improvements. However, they costs hundreds of thousands of dollars, take months to install and require significant up-front and ongoing user training.

The third, SchedulePerfect^TM, delivers all the complex optimization capabilities over the Internet. It is low cost, requires no new hardware, installs in minutes, and is easy to learn. In fact, you will be fully operational in 3 to 5 days.

ForceField 's SchedulePerfect^TM delivers what others only promise. SchedulePerfect^TM's ease of installation, scalability and flexibility are the wave of the future for any city, county or state agency tasked with thousands of annual and on-demand inspections and it typically pays for itself within a few weeks.