For HVAC, plumbing and electrical contractors two of the biggest challenges in managing field service operations are:

1. Increasing the number of jobs completed per day per technician; and
2. Meeting promised appointment time windows.

More jobs completed per day means higher revenues. Meeting appointment times increases customer satisfaction levels and the probability of repeat business.

In most companies the dispatcher performs the scheduling and routing of field technicians. In other words, your company's success is highly dependent on a resource that could get sick, go on vacation, quit or make a mistake when the volume of work is high and the pressure is on. Key objectives, such as minimizing travel time, are accomplished by an inaccurate manual process or by guesswork. This approach is not scalable and results in a dispatcher-to-technician ratio of about 1:7.

SchedulePerfect^TM can change all that. It excels in scalability, stability, robustness of out-of-the-box features, integration with existing applications and real-time schedule optimization, all of which are crucial to the productivity and efficiency of your business.

It will:

• Maximize technician productivity by maximizing truck-rolls per day
• Enforce date/time commitments to customers
• Scale easily as the volume of orders increases
• Allow for a high level of automated scheduling
• Integrate reliably with order processing and billing systems

SchedulePerfect^TM excels in scalability, stability, robustness of out-of-the-box features, integration with existing applications and real-time schedule optimization, all of which are crucial to the productivity and efficiency of your business.

Companies using SchedulePerfect^TM move quickly to full automated scheduling. They optimize schedules throughout the day as circumstances change. Their Field Service Managers rave about its effectiveness. And they typically see the following operational gains:

• Increasing dispatcher-to-technician ratio to 1:30 (minimum).
• Increasing jobs per day per technician by 7-15%
• Decreasing overall travel time by 15% to 20%

SchedulePerfect^TM delivers what others only promise. It's ease of installation, scalability and flexibility are the wave of the future for any company delivering HVAC, plumbing or electric services, and it typically pays for itself within a few weeks.