"Delivery centric fuel oil and propane company's fortunes rise and fall based on keeping their trucks at maximum capacity. Profit margins are based on making sure that each truck delivers a maximum load and maintains minimum expense. They can't afford to make two trips unless they deliver twice the load. SchedulePerfect can allow these type firms to deliver maximum loads to their customers at the exact time that their tanks are at their lowest level and when they can deliver the largest possible delivery while keeping their travel and personnel expenses at a minimum. We know this because we took the time to get offline with some of these companies and find out."
— Mark Trimue, ForceField VP of Marketing

SchedulePerfect^TM can automate the delivery scheduling process by making use of business objects. Each business object represents one of the factors service organizations typically take into account when creating delivery or maintenance schedules. Business objects can include: service orders, products required, customer calendars, other assignments, job location compared to service base location, street routing, anticipated maintenance or refilling based on historical usage data and many other factors.

Each business object has various attributes associated with it. For example, a customer may historically use fuel oil at various rates compared to outside temperature and or season. SchedulePerfect^TM can take this history gleaned from an existing CRM or other business system and use that information as another business object. The fuel oil customer ends up getting his refill when his oil tank is at its lowest point without actually running out of oil. The customer is happy because he gets his fuel before running out but the oil supplier was able to make the most efficient and most profitable delivery.

SchedulePerfect^TM's business objects are user definable and easily customized, enabling you to build and modify schedules that reflect your organization's specific terminology and changing requirements. SchedulePerfect^TM enables you to define rules to ensure that your company's goals, policies and service level contracts are always taken into account whenever schedules are created or modified. Once rules and business objects are defined, schedules can be quickly created and modified as situations change. As a result, technicians always arrive at a job with proper knowledge, the correct tools, the right part and/or the largest amount of deliverable product.

SchedulePerfect^TM uses proven, sophisticated, intelligent scheduling techniques that enable scheduling efficiency to be a reality. It delivers the performance expected from a mission critical business system. Its techniques embrace the flexibility of the human mind, while the clever use of algorithms enable a scheduler to consider hundreds of thousands of schedule combinations in a few minutes. The net effect is that SchedulePerfect^TM develops and maintains, as circumstances change, the best schedule possible — in line with your business goals, objectives and local practices.

SchedulePerfect^TM delivers ALL of the following capabilities:

• The ability to plan geographical coverage for individual technicians, teams and delivery vehicles
• The ability to overlay job density displays on route coverage to ensure that your people are covering the right amount of territory
• The ability to intelligently book optimized service or delivery appointments in minimal (narrow) arrival time windows (narrow time banded appointments)
• The ability to automatically schedule delivery to field delivery resources
• The ability to offer "committed" appointments against known resource availability
• The ability to rapidly reschedule in the event of changes
• The ability to dispatch work to a distributed workforce
• The ability to respond to feedback from the field and from customers
• The ability to view and manage the overall service & delivery operation
• The ability to override the automated process for exceptional conditions
• The ability to manage out problems — before they become serious

SchedulePerfect^TM delivers what others only promise. SchedulePerfect^TM's ease of installation, scalability and flexibility are the wave of the future for any company delivering to and maintaining customer sites and it typically pays for itself in a few weeks.