Application is hosted by
ForceField
|
- No costly computer hardware for you to buy
- No upfront-money to purchase software licenses
- No expensive and time consuming deployment
- No hidden costs for you to bear
- Rapid return on investment (ROI) as you can deploy a
production-ready system in as little as 3 days
|
Intelligent appointment booking
|
- Increases your Customer Loyalty
- You can promise your customers narrow, reliable and
cost-effective appointment time-windows
- You will dramatically increase your company's ability
to get the job done the first time, every time
- Increases your Profits
- You can service more customers every day which will enhance
cash flow
- You can start billing cycles earlier due to quick execution
of service calls
- You will reduce the amount of time and expense related to
booking, routing, and managing your schedule
- You can easily centralize your dispatching efforts to reduce
costs, increase dispatcher utilization, and implement consistent
scheduling policies
- Increases the productivity of your dispatchers
- Allows quick, immediate scheduling
- Eliminates telephone-tag between dispatcher and customer to
schedule service calls
|
Automatic scheduling of the right Field Employee (FE)
|
- Increases productivity of Field Employees by ensuring that the
assigned FE has the necessary:
- Skills and required proficiency
- Tools
- Parts
|
Time to travel to and from the job and accomplish the task before
the end of their scheduled work day
|
- Ensures Service Agreements are met and eliminates penalties
due to missed service-level agreements
- Allocates adequate time to perform task
- Calculates expected drive time to and from the job
- Reduces Overtime expense
|
Powerful street-level route optimization
|
- Reduces your expenses
- Decrease travel time
- Decrease vehicle wear and tear
- Decrease vehicle expense
|
Powerful schedule optimization
|
- Automatically accounts for changes in the schedule during the
day
- Reduces burden on managers
|
Powerful Reporting Capabilities
|
- Improve management control
- Benefit from accurate organization-wide visibility of
workload, capacity, and performance issues.
- Enhances long-range planning
- Justifies hiring plans
- Improvements can be more quickly spotted and implemented
|
Automatic dispatch to field employees using a CRM-integrated
mobile solution
|
- Eliminates the need for FEs to call dispatchers
- Enhances productivity of FEs, dispatchers, and managers
|
